Teleconnect Blogs

Meet Giles: Your AI Technology Concierge for UCaaS Support
Where Human Connection Meets Intelligent Virtual Assistance The Journey Begins: Evolution of AI Customer Service Giles started his digital life as a humble auto attendant for Teleconnect, tirelessly routing calls and repeating scripted greetings. Day in and day out,...
Why Your Business Needs a Technology Advisor in 2025
Gone are the days when managing your business technology was as simple as calling the local phone company and accepting their services. In today's rapidly evolving digital landscape, businesses face a complex web of choices...
Cybersecurity Essentials for Law Firms: Five Key Areas
Law firms handle sensitive client information daily, with risks varying by practice area. As Chad Muckenfuss, a Solutions Engineer with nearly 20 years of experience, explains: "The threat landscape differs by what type of law is being practiced. But all of the...
AI in Law Firms: Boosting Efficiency and Service
Are you a small law firm struggling to keep up with the demands of modern legal practice? Artificial intelligence (AI) is no longer just a buzzword for big corporations. It's now a practical reality for law practices of all sizes, offering transformative potential to...
Cybersecurity Essentials for SMBs
Small businesses are the backbone of our economy. However, they're increasingly becoming targets for cybercriminals. Cybersecurity for small businesses is no longer optional. Cyber threats are evolving, and small and medium-sized businesses (SMBs) must step up to...
Trucking Technology Revolution: Driving Industry Forward
Billy Talley, CEO of Teleconnect, recently spoke with Michael Cook of T-Mobile about technology in the trucking industry. The video replay is available here. Here are some key thoughts from their discussion. The trucking industry has undergone a massive transformation...
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